Service Design · Business Transformation · AI Enablement

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My Expertise

Click here to see a map of my skills.

I combine behavioral and systems thinking to understand and improve how humans make decisions within business environments.

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Applied AI

I teach organizations how to partner with technology to guide and improve human decision making.

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Relational Psychology

I help teams understand how their users’ interactions with humans and technologies drive decision making.

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Metacognitive Processing

I design from the first thought to the final action, understanding how humans think through and then move through decisions.

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Business Model Enhancement

I identify how value is created, delivered, and systematized for end users and internal stakeholders alike.

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Click any image to see the project’s problem, process, and solution.

Portfolio Pieces